You call us, we schedule a time that works for your schedule, and we come out to your property. We inspect your foundation, lower levels, walls, drainage areas, and every place where water could be entering or collecting. We look at grading and soil conditions around the building and study how water flows across the property during and after rain. We ask you questions: when did you first notice the water, where is it appearing, how often does it happen, and how long has this been going on. This is a real, thorough assessment by an experienced team member. It is not a sales pitch, and it costs you nothing.